Our policies

A number of our policies and strategies are available to download below:

Allocations Policy

Anti-Fraud Policy – available on request

Anti-Money Laundering Policy – available on request

Asbestos Management Plan

Board Membership Policy

Construction, Design and Management (CDM) Regulations Policy

Code of Conduct for Employees

Colleague Handbook

Complaints Policy

Corporate Social Responsibility Statement

Document Retention Policy

Engagement Strategy

Equality and Inclusion Policy

Factoring Policy

Fixed Asset Policy

Former Tenant Arrears Policy

Freedom of Information (FOI) Policy

Gas Safety Policy

GDPR Privacy Policy

Governance Expenses Policy

Health and Safety Policy (CONTAINED WITHIN COLLEAGUE HANDBOOK)

Housing Policy

Legionella Control Policy

Openness and Confidentiality Policy (See GDPR Policy)

Procurement Policy

Rent Setting Policy

Repairs and Maintenance Policy

Safeguarding Policy

Service Charge Policy

Standing Orders and Financial Rules

Tenant Handbook

Treasury Management Policy