Our Business Leadership Team

Our Business Leadership Team

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Nicki Donaldson

Nicki Donaldson

Chief Executive

Nicki took up her role as Chief Executive in May 2014 and has successfully transformed Fife Housing Group into an award-winning organisation with national recognition as one of the Sunday Times 100 Best Not-for-Profit Organisations to Work For and a Platinum accreditation from Investors in People (IIP).

This success has been delivered through Nicki’s focus on the development of a strong culture, core values and business plan, the impact of which is further evidenced by improved performance across all aspects of the organisation.

Nicki has extensive experience in leading teams, delivering effective change management, housing and property management and governance.

Derek Banks

Derek Banks

Director of Finance, Governance and Assets

Headed up by Derek Banks, this department is responsible for ensuring proper governance and delivery of value for money, managing treasury, risk and insurance, asset management, planned maintenance, new developments and ensuring that we operate in line with rules and regulations.

Derek brings a wealth of experience in business change, planning and systems implementation to the organisation, having held senior finance positions across both public and private industry in the health, education and aviation sectors.

An accountant with 28 years’ experience, Derek has been a Director of Finance for the past 16 years and his last three roles have been in turnaround or major change situations where significant improvements were made across the business.

Beverley Graham

Beverley Graham

Director of Housing

As Director of Housing, Beverley is responsible for all aspects of tenancy management including rent collection, tenant engagement, neighbourhood management and the development of services across our housing portfolio.

Beverley has 30 years of experience working at Fife Housing Group, beginning her journey as an administrations officer in 1991. Beverley’s first experience of management was in the role of Housing Support Manager, before progressing to Housing Manager in 2016 and more recently, in August 2021, with her promotion to Director of Housing.

Beverley also sits on the Board of Management at Horizon Housing Association and is a member of the Chartered Institute of Housing (CIH) and the Chartered Managers Institute (CMI).

Caroline O’Donnell

Caroline O’Donnell

Director of Operations

Caroline is our Director of Operations, with responsibility for all human resource activities, our frontline housing and repairs service teams, delivery of our planned kitchen and bathroom programme, office facilities management and health and safety.

Having worked at Fife Housing Group for 21 years, Caroline also sits on the Board of Management at Pentland Housing Association and is a member of the Chartered Institute of Housing (CIH). Additionally, she is a qualified Member of the Chartered Institute of Personnel and Development (MCIPD) and has a Managing Safely certification from the Institution of Occupational Safety and Health (IOSH).

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