We have recognised that our repairs service and our responsiveness needs to improve and our recent restructure is very much directed towards this enhanced service. Our Maintenance Officers are responsible for the delivery of a customer-focused reactive maintenance service, proactively engaging with residents to provide support, advice and interventions. They are also expected to ensure that properties are effectively maintained, with all repairs undertaken promptly and to a high standard – ensuring performance targets are achieved and high levels of customer satisfaction are attained.
Neil and George come to us with a wealth of experience in these areas and we’re sure that they will both be valuable additions to our Property and Commercial Business Team.
[table id=7 /]
